The Relationships among Organizational Communication Patterns and Social Support with Work Morale: A Case Study of Officers in Faculty of Science, Mahidol University

Abstract

This research studies the relationships between communication-based behavior and social support in an organization with work moral of officers in faculty of science. It has 2 objectives. First, to study the relationship among four patterns of communication behaviors in an organization between a work morale officer and employees. Second, to study the relationship between social support in an organization the officer received from their supervisor and colleagues and their work morale. The samples of this research were 175 officers in Faculty of Science, Mahidol University. Data analysis revealed the following results 1) Officers who reportedly had high communication behavior in each of the four patterns had a higher positive effect on work morale, and 2) the level of social support received from supervisors and colleagues in the organization had a significant relationship on the level of work morale.